switching to dual login

[Jogi]

I am also interested in using dual login option
I have found this option on the personal information site but its inactive with the message "Activation/de-activation of dual-login parameter is possible only if no valid/active subscription is available."

Do I have to wait for all packages to expire or will dual-login be available if I freeze my subscriptions ?
Or how do I get rid of existing lines ?
I am asking for my Jogi1de subscriptions with SkyDE and MTV, where MTV will end 3 days later. I have no problems in loosing 3 days of MTV but I dont want to wait 3 or 4 days to get SkyDE back (and my friends have subscriptions with even greater differences in the expiration dates of their packages)

[suma]

For dual-login, you must have NO valid subscriptions at all. If you want to enable dual-login with any valid subscription, you have to stop this subscription, refund, and purchase the subscription using dual-login.
For refund, you need to have 50% of the amount as minimum.

Example: You have VIP ALL subscription (USD 9/month) and you have already used 20 days from the 30 days of subscription. If you stop your subscription, the amount left for refund will be less than 50%.
So, calculate and think- what is better for you- stop current subscription with refund or wait until it is expired completely and then buy a new subscription with dual-login.

[Jogi]

thanks for your fast reply
I think stopping subscriptions would require a mail to moderator ? t least I seeno option to cancel my subscrption, only to freeze it
so I believe its best to create new accounts in the billing with dual login

I can understand your calculation and I would see no problem in 10 or 20 days, but but if you pay yearly it comes to some dollars.
I am right with my idea to prolong a subscription in this case for an additional year and request by moderator to cancel it and asking for refund ? *g*
To get refund it requires 50% or more remaing time, but the refund itself will be 100% of the remaining money ?

BTW: especially if customers are interested in increasing the subscription (switching to dual login) what will increase the money you earn, you might consider making it easier

[suma]

I think stopping subscriptions would require a mail to moderator ?

Of course, e-mail to Moderator with request to refund.

I believe its best to create new accounts in the billing with dual login

Try

I am right with my idea to prolong a subscription in this case for an additional year and request by moderator to cancel it and asking for refund ?
To get refund it requires 50% or more remaing time, but the refund itself will be 100% of the remaining money ?

Yes, 50% of the remaining time = 100% of the remaining money
What is the sense of prolonging subscription and then ask for refund?

BTW: especially if customers are interested in increasing the subscription (switching to dual login) what will increase the money you earn, you might consider making it easier

This is just one of innovations introduced to the billing: dual-login for all packages, immediate activation, etc etc. Of course, it is raw and requires additional work.

[Jogi]

What is the sense of prolonging subscription and then ask for refund?

Ifor example: if I have reached month 8 from an anual subscription its of course much less than 50% remaining (4 month to be precisely = 33%)
If I pay for an additional year after 8 month = 2 years all together = 8 month are less than 50% of the remaining time

OK, I need to transfer money to the billing and spend it unnecessarily for an aditional year of subscription but at least I get the money back plus the money for the remaining 4 month which would simply vanish if I only cancel the anualy paid subscription after 8 month

BTW: but I am satisfied with your service and especially the new features like additional VIP packages and dual login